Stakeholder Surveys and Interviews

Listen Deeply to Your Stakeholders

Customer voice is a powerful factor for many aspects of organizational decision-making. Engaging a neutral third party to interview or survey your stakeholders achieves more reliable and less biased results. Mission & Data takes a mixed-methods approach to help organizations use customer insights to increase satisfaction, prioritize programs, and understand constituent behavior.   

Trained in the Jobs to Be Done methodology and other qualitative methods, Mission & Data is a skilled interviewer who can pull powerful insights from your stakeholder interviews.  Using the latest advances in machine learning, Mission & Data applies cutting-edge textual and sentiment analyses to your open-ended survey questions and interview responses as well as performs sophisticated statistical analyses on your quantitative responses.  

Examples of Client Projects

  • Satisfaction surveys for families, students, employees, or members
  • Exit interviews for families, students, employees, or members
  • Alumni engagement and satisfaction surveys
  • Brand perception surveys
  • COVID-19 specific pulse surveys