Listen Deeply to Your Stakeholders
Customer voice is a powerful factor for many aspects of organizational decision-making. Engaging a neutral third party to interview or survey your stakeholders achieves more reliable and less biased results. Mission & Data takes a mixed-methods approach to help organizations use customer insights to increase satisfaction, prioritize programs, and understand constituent behavior.
Trained in the Jobs to Be Done methodology and other qualitative methods, Mission & Data is a skilled interviewer who can pull powerful insights from your stakeholder interviews. Using the latest advances in machine learning, Mission & Data applies cutting-edge textual and sentiment analyses to your open-ended survey questions and interview responses as well as performs sophisticated statistical analyses on your quantitative responses.
Examples of Client Projects